Who we are
etc by etcetera is a registered brand in the European Union Intellectual Property Office (EUIPO), operating through the website address http://etcbyetcetera.com.
Any order placed with etcbyetcetera therefore implies the customer’s unconditional acceptance of these terms and conditions. The present general conditions can be modified at any time and without notice by etcbyetcetera. These general conditions of sale are permanently accessible at the following address: https://etcbyetcetera.com/privacy-policy
1. Our products and conformity with the terms and policy
Our products for sale are described in this website in the product description tab, and comply with the standards applicable in the European Union.
We provide a detailed description the most accurate possible to ensure the client’s knowledge on the product. Nevertheless, through the photos shown on the website, some details (i.e.: color, prints, texture) may vary depending on the resolution of your screen and thus differ slightly from the product you receive.
Any information contained on the site regarding size is for information purposes only. If you are in doubt regarding your own size, we recommend that you contact us before placing your order.
2. Customer’s responsibilities
- Be over 18 years old or have the legal capacity or parental permission to place an order
- Provision of all truthful and necessary information required to carry out the service, subject of the present conditions as it is requested online and according to one’s individual situation, in particular one’s surname, first name, address, telephone and valid e-mail address (thus being responsible on the case of false or inaccurate information transmitted or whose recovery would be unlawful)
Any purchase will be only valid after the payment acceptance, giving etcbyetcetera the right to cancel or refuse an order in case previous litigation(s) with the customer regarding a previous order.
Due to our limited editions, we are only able to accept orders within the limits of our available stock. In any case, etcbyetcetera will inform the customer of the availability of the products sold on the website at the time of the order confirmation.
If, despite etcbyetcetera vigilance, a product becomes unavailable, our brand will inform the customer by e-mail as soon as possible. The customer will then be able to cancel his order and be reimbursed, if necessary, the sum(s) already paid.
The permanent or temporary unavailability of etcbyetcetera shall in no way engage the responsibility of the brand, nor shall it give rise to any right to compensation or supplemental damages in favor of the customer.
The purchase price is displayed on the website, indicated in euros and including all French taxes (French VAT and any other applicable taxes) and shipping costs, handling costs and packaging costs (in case of delivery to France or Spain). This prices may be changed at any time, without prior notice and in particular in the event of changes in tax or economic data. The articles will be invoiced on the basis of the prices practiced at the time of registration of the order.
Regarding delivery limitations of the purchase, we reserve the right not to deliver to any country prohibited by export laws and regulations. Also, they cannot be delivered to P.O. boxes or similar addresses.
In case of international delivery, the orders may be opened and inspected by customs authorities and may be subject to import taxes to be paid upon receipt of the order or later. You will be responsible for these import taxes. Please note that we have no control over these taxes and cannot predict their amounts. Please contact your local customs authority for more information before placing your order. In the event that you would like to return an item, import taxes will be refunded if included in the purchase price. If they were not included, you would be responsible for the recovery of these taxes from your customs authorities.
Also note that products of the same order cannot be delivered to different delivery addresses.
Payments through this web are secured by the Paypal payment system or by credit card via Strype, a secure online payment service used by a wide range of start ups.
Online payments are subject to validation by the issuer of your card, etcbyetcetera cannot be held responsible if the issuer decides for any reason to decline a payment. We also require a preauthorization of your card and the products ordered will not be shipped until this preauthorization check has been completed. Please note that some card issuers may request payment for online service charges for which we are not responsible.
The online purchases include a return policy of 15 days from the date of receipt to request a refund, without operating with exchanges of product(s). The articles must not have been worn, washed or damaged and must be returned in their original packaging, in perfect condition for resale. In this cases, the products should be returned to:
Esperanza Terán Conde
313 Rue des Pyrenées
Esperanza Terán Conde
9 Calle San Mateo
4. Your personal data
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
When visitors opt to use the contact forms to get in touch with etc, we collect the data shown in the contact form to reach them back and answer their inquiries or questions.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select « Remember Me », your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
The website collects the data from the user for marketing purspose through analytics tools as the ones provided by Google, in order to enhance our campaigns, products and customer service.
Who we share your data with
etc will not use or disclose the other party’s Confidential Information without the users’s prior specific and explicit consent except for the cases indicated before of external content and media or the purpose of performing its obligations required by law, regulation or court order; in which case, if etc is being compelled to disclose Confidential Information, it will give the other party as much notice as is reasonably practicable prior to disclosing the Confidential Information.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
How we protect your data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.